Friday, August 18, 2017 ..::  Program Services » Community ::.. Serving Our Community Since 1966  


    MON - SAT OPEN 8 AM - 2 PM
           open until 8 PM
       3785 W. Main St. Rd.
             Batavia, NY


Contact Us

Administrative Offices
64 Walnut Street
Batavia, New York 14020
(585) 343-1123
Fax: (585) 343-8976

West Main Campus
Trash & Recycling
Community Relations
3785 West Main Street Road
Batavia, New York 14020
(585) 343-4203
Fax: (585) 345-0526

Day Habilitation Center
4603 Barrville Road
Elba, New York 14058
(585) 757-2363
Fax: (585) 757-2367

Community Center
Day Habilitation
Residential Services
Family Support Services
38 Woodrow Road
Batavia, New York 14020
(585) 344-1678
Fax: (585) 344-0308

Community Services

The key components of Community Services are: linkage, referral, monitoring, assessments, benefits, and advocacy.  Medicaid Service Coordination is an essential service for those individuals with a developmental disability who live independently, at home with family or in residential settings such as Family Care or Individualized Residential Alternatives. Our Family Support Services support families that have a loved one living at home that has a developmental disability.


Medicaid Service Coordination
Service Coordinators assist in accessing needed services for individuals with developmental disabilities eligible for service on their caseload. Person-centered planning is a key component in determining what programs and services an individual and their family may be interested in and advocate for with support provided by Genesee ARC. Service Coordination is funded through Medicaid.        

Service Coordinators assist with Home and Community Based Services (HCBS) Waiver approval to provide assistance in gaining access to necessary services and supports appropriate for individuals’ needs and life goals.  The Service Coordinator assists with the development and implementation of the Individual Service Plan. An MSC (Medicaid Service Coordinator) can also assist with accessing a flexible array of services that include Environmental Modifications, Plan of Care Support, Family Education & Training, Recreation Opportunities, Adaptive Technology, Respite, Community Habilitation, Day Habilitation, Pre-Vocational & Supportive Employment, and Residential Habilitation.  


Genesee ARC Service Coordinators work closely with local school districts, the Department of Social Services, Department of Mental Health, Social Security Administration and a variety of other agencies in Genesee County for the benefit of the individuals we serve.


If you would like more information regarding Service Coordination or the intake and referral process for services, please contact Jennifer Sutherland at

Family Support Services

Genesee ARC's Family Support Services (FSS) Program provides services to help families with a loved one living at home.  We have several different Family Support Services programs supported through the HCBS Waiver and grant funding that include: recreation, family reimbursement, counseling, advocacy, transportation for medical appointments, in-home respite services and an art club for children with autism. A comprehensive list of activities geared for adult interests as well as children services is available for individuals interested in attending Family Support Services. To be eligible for Family Support Services, participants must have a developmental disability and reside with a family member in Genesee County.  



TEAM is an acronym that stands for - Together Empowered Advocates Meet.  TEAM is a leadership project for young adults with disabilities, ages 16-26. Participants in TEAM learn about community service, decision-making and assessing the needs of their local community.  TEAM Members have the opportunity to network with other youth, volunteer, be a voice for disability issues, learn about politics and form valuable friendships.  Participants are invited to become involved in self advocacy and attend conferences and other events.


Moving Forward – Transportation Service

Going to the movies, shopping, and visiting family members is possible for people served by Genesee ARC because of a service called “Moving Forward – Increasing Accessible Transportation.”  Moving Forward is aimed at people with disabilities living independently in the community or with family members supporting them at home.  The program is a result of a comprehensive survey which listed reliable, accessible transportation as one of the top three needs of individuals served by Genesee ARC.  Moving Forward Transportation service serves a population of individuals and their families that have struggled to maintain independence as a result of their disability.




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